FAQ's - OKCTickets.com

How do I reprint my E-Tickets?
	To reprint your E-Tickets, login to you account and click on My Account which is located in the top left navigation right under the Home button. Once you are in to manage your account, you will see Activities over on the right side of the page. In the activities box you will see a option to Print eTickets. On this page you can select the View Order link to the right of the order you wish to print. Once you view your order you will see a button that says Print My Tickets Now which will open a new window that will contain a PDF version of your tickets.

It will not let me open my tickets.
	Our tickets are delivered as an Adobe Acrobat PDF file. If you are having troubles opening your tickets, it could be due to you not having Adobe Acrobat installed. This application is free and can be downloaded at www.adobe.com/products/acrobat/readstep2.html.

I never received my e-Tickets in my email, what can I do?
	The eTickets are sent within 10 minutes of your order being completed. Occasionally these tickets may appear in your email Junk/Spam folder. If you did not receive the tickets in your email, you can also login to your Ticket Storm account and go into your order history and print your tickets from there.

What do I need to pick up my tickets at Will Call?
	In order to pick up your Will Call tickets, please bring a Photo ID with the name that the order is being held under to the venue Box Office.

I received an email saying my order failed, but my order was completed.
	Usually what happens, is while going through the order process it started a second order for you. You completed the second order, but your first order failed. The best way to double check this is to go to Order History and view your order history. You must be logged into your account to be able to view your order history. Access Order History When Not Logged In: Look in the top left corner of the site and click on "Sign In or Create Account" and login to your account. Once you are logged into your account click "My Account" in the top left corner of the site. Then you will look for the Order History link on the right side of the page. When you click on the Order History link it will list all of your failed and completed orders.

Haunted House Ticketing